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AI’s Solution to Staffing Challenges in Call Centers and BPO Industries
- October 6, 2023
- Posted by: Chance Myers
- Categories: Business Process Outsourcing, Customer communications
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The call center and Business Process Outsourcing (BPO) industries are no strangers to challenges, especially when it comes to staffing.
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Contact Center Staffing Embracing Seasonal and Part-Time Workers
- September 13, 2023
- Posted by: Chance Myers
- Category: Staffing
Contact centers are the primary points of interaction between businesses and their customers, handling everything from inquiries, orders, technical support, and more.
