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Tired of hearing about AI?
- December 6, 2023
- Posted by: Chance Myers
- Category: Artificial Intelligence
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The true impact of Artificial Intelligence (AI) on the average consumer over the next five years is a multifaceted topic that encompasses various aspects of daily life.
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What to look for when choosing a BPO partner. TeleSpeak can do the heavy lifting for you!
- November 1, 2023
- Posted by: Chance Myers
- Categories: Artificial Intelligence, Business Growth, Business Process Outsourcing, Customer communications, Customer Service
The significance of business process outsourcing (BPO) cannot be overstated. Major companies, from e-commerce behemoths like Amazon to financial giants such as JP Morgan, rely heavily on BPOs to streamline their operations and remain competitive.
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How AI can detect and protect against an inbound call center cyber attack
- October 31, 2023
- Posted by: Chance Myers
- Category: Artificial Intelligence
Today more than ever, the threat of cyberattacks looms large, posing substantial risks to organizations worldwide. Inbound call centers, with their extensive databases of customer information, are particularly vulnerable.
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How does “Emotional intelligence” benefit the work place
- September 29, 2023
- Posted by: Chance Myers
- Category: Artificial Intelligence
Emotional Intelligence, often referred to as EQ (Emotional Quotient), has gained significant traction in both personal development and corporate environments.
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Predicting the future of AI looks like.
- September 21, 2023
- Posted by: Chance Myers
- Category: Artificial Intelligence
Predicting the “true future” of any industry is always a challenge, given the multitude of factors that can influence the trajectory of technological adoption.
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