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How does “Emotional intelligence” benefit the work place
- September 29, 2023
- Posted by: Chance Myers
- Category: Artificial Intelligence
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Emotional Intelligence, often referred to as EQ (Emotional Quotient), has gained significant traction in both personal development and corporate environments.
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Planning Decisions for Outsourcing: Leveraging Resources, Strategy, and Targeted Outcomes
- September 29, 2023
- Posted by: Chance Myers
- Categories: Business Growth, Business Process Outsourcing
TeleSpeak truly understands that outsourcing is a strategic move that can offer businesses greater efficiency, cost savings, and access to specialized expertise.
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The Importance of Customer Service in Healthcare
- September 27, 2023
- Posted by: Chance Myers
- Category: Customer Service
Quality treatment and care are critical in the healthcare industry because both companies and patients literally live, and die, based on the quality of care given and received, and the interactions between staff and patients that guide that care.
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Evaluating Your BPO Support Partner: Essential Business Traits for Success
- September 26, 2023
- Posted by: Chance Myers
- Categories: Business Growth, Business Process Outsourcing
Outsourcing various business processes can be a game-changing strategy for many companies, offering increased efficiency, cost savings, and access to expert resources.
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Leveraging the Right Omnichannel Platforms in Your Call Center: Catering to Client Needs
- September 25, 2023
- Posted by: Chance Myers
- Category: Customer Service
This is an extremely important decision to make when evaluating what is the best call center software to use in your center.
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As AI becomes increasingly prevalent in the BPO support industry, does the location of your support partner truly make a difference?
- September 22, 2023
- Posted by: Chance Myers
- Category: Business Process Outsourcing
The integration of AI into business operations, including customer experience and support, indeed has significant implications for the BPO (Business Process Outsourcing) industry.
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The Pros and Cons of a Virtual Cloud-Based. All-Remote BPO (Business Process Outsourcing)
- September 21, 2023
- Posted by: Chance Myers
- Category: Business Process Outsourcing
Business Process Outsourcing (BPO) has always been a dynamic industry, capable of adapting to market changes and technological advancements.
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What is more important in running your business.
- September 21, 2023
- Posted by: Chance Myers
- Category: Business Growth
In the journey of running and growing a business, one can draw analogies with driving a car: the gas pedal represents acceleration,…
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Predicting the future of AI looks like.
- September 21, 2023
- Posted by: Chance Myers
- Category: Artificial Intelligence
Predicting the “true future” of any industry is always a challenge, given the multitude of factors that can influence the trajectory of technological adoption.
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Outsourcing Models: How to Find the Perfect Fit for Your Business Needs
- September 21, 2023
- Posted by: Chance Myers
- Categories: Business Growth, Business Process Outsourcing
According to Deloitte, the number of organizations that use outsourcing providers increased from 20% to 49% between 2016 and 2018.
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