Improving business outcomes, all the while reducing costs
Looking to partner with proven BPO’s that deliver results?
Four Reasons To Work With Telespeak
efficient and cost effective way of doing busines.
Blog
-
Embracing Modern Technology in Call Centers: A Pathway to Enhanced Customer Satisfaction and Profitability
In an era where the pace of life accelerates daily, customer expectations for swift and efficient service have soared. This shift has significant implications for call centers, traditionally reliant on legacy technology.
November 28, 2023Read More -
Outsourcing has often been the target for criticism, where the opposite is true.
Outsourcing has often been the target for criticism regarding less-than-acceptable customer service, but a closer examination reveals that this perception may not always be justified.
November 14, 2023Read More -
5 Tips To Instantly Increase Call Center Sales
Call center sales can be a tough nut to crack. You have a very short window of time to make a good impression and close a sale, and if you don’t, it’s easy to get discouraged.
November 14, 2023Read More -
Customer Experience VS. Customer Satisfaction
Customer experience (CX) and customer satisfaction are often mentioned together in the context of customer relations and service, but they represent distinct concepts within a business’s strategy to maintain and enhance its relationship with its customers.
November 9, 2023Read More
Testimonials
Shawna Hardy
It was an absolute pleasure working with TeleSpeak. Their professionalism and collaboration were on-point
Sergio Alvarez
Working with Telespeak was a pleasure. They made the search for a BPO painless and effortless.
Bill Wielbruda
TeleSpeak was extremely professional and diligent with our specific tech support, and the requirements needed.
Would you like to speak to one of our BPO advisers over the phone? Just submit your details and we’ll be in touch shortly. You can also email us if you would prefer.